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Training for a Reflective Workforce in Health and Community Support Services

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Training for a Reflective Workforce aims to understand how training makes a difference to work capabilities in six Health and Community Services organisations undertaking training arranged by Careerforce ITO.

The project was prompted by the changing nature of service delivery models in the sector - namely demand for restorative models of care and client-driven support. Careerforce has a central role in ensuring the capabilities of the Health and Community Support Services workforce match the changing work demands, and that employers understand and “buy into” this. The concept of person-centred support underpinning these changes in service delivery models is a fundamental principle of the development of new qualifications and pathways for the sector.

Two things are central to developing kaiāwhina capability to do more complex work:

  1. Ÿ  learning transfer – e.g. kaiāwhina applying learning to new or unpredictable situations
  2. Ÿ  reflective practice – e.g. kaiāwhina developing insight about their practice to improve it

This project will focus on how kaiāwhina can/do transfer learning and act as reflective practitioners. 

Training for a Reflective Workforce in Health and Community Support Services project publications:

Year published Title Publication type
2017 Training for a Reflective Workforce: Transfer of learning for support worker apprentices Research report