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We're looking for an Application Support Specialist

Ko te manu e kai ana i te miro, nōna te ngahere 
Ko te manu e kai ana i te mātauranga, nōna te ao!  

Exciting opportunity to join a leading educational research and development organisation. 

We are looking for an Application Support Specialist to join our Professional Services team. You will have a strong interest in the education sector, excel at providing great customer service, and have experience working with online technologies and web platforms. Answering queries and providing advice on using NZCER’s education assessment tools and other applications/range of services, is a key focus of the role.   

NZCER is a vibrant, independent educational research organisation based in Wellington. We have multiple education research, evaluation, and advisory projects on the go at any time. We also provide and support a suite of educational assessments, tools, and services, and have a publishing arm, NZCER Press. 

We welcome applications from people with: 

  • An interest and understanding of New Zealand education (working experience within an advantage) 

  • A passion for providing outstanding customer service 

  • Excellent communication skills – both oral and written 

  • Experienced in working with on-line technologies and web platforms 

  • Confidence with handling bulk data, its analysis, and interpreting results 

  • Superb organisational skills, and capacity to maintain enthusiasm and focus when performing routine tasks 

  • A personal desire for ongoing learning and development. 

Our people are strongly connected to the education sector in Aotearoa New Zealand. We use the principles of the Treaty of Waitangi as the founding document of Aotearoa to help us uphold mana Māori in our work, relationships, and ways of working. We offer te reo Māori classes in-house. 

Open this link to view the job description: Applications Support Specialist  
Or if you’d like to discuss the position in more detail, please contact Marie Sim, ph 04 802-1462, or

To apply for this 12 month fixed term full time position, please forward a covering letter and detailed curriculum vitae. Your application should be addressed to Marie Sim, HR Advisor: 

Closing date for applications is 11 February 2021.