Effective communication in schools: Can a business model be of value in education?

Abstract

Knowing there are communication problems within a school doesn't automatically improve the situation. One primary school experimented with a "communication audit" - a tool used in the business world. Did it work?

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Citation
Berwick, P., & Grieve, I. (1996). Effective communication in schools: Can a business model be of value in education? Set: Research Information for Teachers, 2, 1–4. https://doi.org/10.18296/set.0910
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