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LEOTC Provider Trends, Issues, and Themes

Rachel Bolstad

The purpose of this overview is to give providers a sense of the overall trends, themes, and range of practices and approaches we have observed across LEOTC providers since taking up the monitoring role in July 2009. Below, we describe the range of practices and approaches providers take with regards to the day-to-day matters of running an LEOTC contract (for example, booking and planning systems, class visit procedures, post-visit evaluations, etc). We highlight examples of practices or approaches which stood out as particularly effective, innovative, or efficient; discuss common issues that arose across providers; and provide suggestions and questions for providers to consider.

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Research report
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